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Fault
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Possible cause
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Solutions
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The scaling tip doesn't vibrate and there is no water flowing out when stepping on the foot switch.
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The power plug is in loose contact.
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Make the plug insert to the socket well.
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The foot switch is in loose contact.
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Insert the foot switch to its socket tightly.
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The fuse in the main unit is broken.
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Contact our dealers or us.
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The scaling tip doesn't vibrate but there is water flowing out when stepping on the switch.
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The tip is in loose contact.
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Screw the tip on the handpiece tightly.
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The connect plug between the handpiece and the circuit board is in loose contact.
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Contact our dealers or us.
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Something wrong with the handpiece.
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Send the handpiece to our company to repair.
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Something wrong with the cable.
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Contact our dealers or us.
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The scaling tip vibrates but there is no spray when stepping on the foot switch.
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The water control knob is not on.
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Turn on the water contrl knob.
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The vibration of the tip becomes weak.
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The tip hasn't been screwed on to the handpiece tightly.
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Screw the tip on the handpiece tightly.
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The tip is loose because of vibration.
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Screw on the tip tightly.
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The coupling between the handpiece and the cable isn't dry.
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Dry it by the hot air.
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There is water seeping from the coupling between the handpiece and cable.
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The waterproof "O"ring is damaged.
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Change a new waterproof "O"ring.
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The u-file doesn't vibrate.
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The screw is loose.
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Tighten it.
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Endochuck is damaged.
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Change a new one.
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There is noise coming from the endochuck.
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The screw is loose.
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Tighten it.
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Peristaltic pump leaks.
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The inner water pipe cracks.
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Replace a new peristaltic pump.
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LED light don't work
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Poor contact.
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Contact tightly.
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Something wrong with LED light.
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Change a new one.
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LED lamp installed
Backwards.
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Please install the "+" of
the LED lamp to the "+" of the handpiece.
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There is no water coming out from the handpiece (automatic water supply mode).
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There is air in the water pipe.
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Turn the water control to the Max, reinsert the bottle.
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